
A directory is a hierarchical structure that stores information about objects on the network. A directory service, such as Active Directory Domain Services (AD DS), provides the methods for storing directory data and making this data available to network users and administrators. For example, AD DS stores information about user accounts, such as names, passwords, phone numbers, and so on, and enables other authorized users on the same network to access this information.

System Center solutions help IT pros manage the physical and virtual information technology (IT) environments across datacenters, client computers, and devices. Using these integrated and automated management solutions, organizations can be more productive service providers to their businesses.

Infinix's enterprise network infrastructure solutions help businesses meet their high performance network goals with new levels of security, availability, performance, and operational simplicity. Juniper's routing, switching and security platforms are designed to connect real-time, critical applications and services to users in branch and regional offices, central sites and data centers.

Skype for Business ushers in a new connected user experience transforming every communication into an interaction that is more collaborative, engaging, and accessible from anywhere. For IT, the benefits are equally powerful, with a highly secure and reliable system that works with existing tools and systems for easier management, lower cost of ownership, smoother deployment and migration, and greater choice and flexibility.

Microsoft Exchange is one of the most popular collaborative and messaging servers in the world. It is used by businesses and organizations utilizing Microsoft infrastructure solutions. The Exchange is basically the power behind all the amazing features of Microsoft Outlook.

Microsoft SharePoint comprises a multipurpose set of Web technologies backed by a common technical infrastructure. By default, SharePoint has a Microsoft Office-like interface, and it is closely integrated with the Office suite. The web tools are designed to be usable by non-technical users. SharePoint can be used to provide intranet portals, document & file management, collaboration, social networks, extranets, websites, enterprise search, and business intelligence. It also has system integration, process integration, and workflow automation capabilities.

A contact centre is a facility used by companies to manage all client contact through a variety of mediums such as telephone, fax, letter, e-mail and increasingly, online live chat. Contact centres have a variety of roles that combine to provide an all encompassing solution to client, and customer contact. Contact centres, along with call centres and communication centres all fall under a larger umbrella labelled as the contact centre management industry. This is becoming a rapidly growing recruitment sector in itself, as the capabilities of contact centres expand and thus require ever more complex systems and highly skilled operational and management staff.

Voice over IP (VoIP) defines a way to carry voice calls over an IP network including the digitization and packetization of the voice streams. IP Telephony utilizes the VoIP standards to create a telephony system where higher level features such as advanced call routing, voice mail, contact centers, etc., can be utilized.

Our Installation and Implementation teams help customers quickly achieve the most from their new Premium solutions. Services include site planning, project management, training, workflow design and post-installation review and fine-tuning.

Infinix Full Service Maintenance Agreements cover all parts, labor, software, diagnostic licenses, E-Mail and telephone support. You can customize your Full Service Maintenance Agreement to meet your specific needs:
• Onsite coverage up to 24 hours a day, 7 days a week
• Short term extended coverage for special project needs
• Weekend and holiday coverage for routine recurring needs
• Guaranteed response time to ensure critical availability

Infinix enables high performance through outsourcing management. Our experience and global capabilities make us a world leader in application outsourcing, infrastructure outsourcing, business process outsourcing and bundled outsourcing.

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